solved: Laptop hp touchpad not working

Take off your battery and your Ac Adapter.

Press the button power for 60 seconds.

Put on just the Ac Adapter.

Press ESC a lot times when you start your laptop.

Showed: Start Up Menu.

Click in F10 BIOS Setup.

Click in F9 Load Options Default. > Enter Yes.

Click in F10 > Exit and Save Changes > Enter Yes.

Your computer is reboot.

If this don't work.

Make again your Recovery System.

Shutdown your computer and press ESC a lot times when you start your laptop.

Showed: Start Up Menu.

Click in F11 Recovery System.

Follow The Instructions and make Recovery System again withou backup.

Let me know about the result.

If this answer help you click in Kudos to tanks.

Tank You.